Last updated: April 12, 2022

Thank you for shopping at NMC Pharma.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on cancellation, return and refund.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NMC Pharma
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to NMC Pharma, accessible from https://nmcpharma.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours of purchase without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement written in an email to: nmcpharma01@gmail.com

After receiving your email we will initiate your refund within 7 working days. If you cancel the order after it has been dispatched from our premise then we will initiate the refund within 7 days of receiving back the cancelled order. We will use the same means of payment as You used while placing the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The package has the shipping label attached to it
The product seal / packaging has not got tampered
The Goods inside the package are in the original condition

The following Goods cannot be returned:

The supply of Goods where the date of expiry is over.
The supply of Goods which were unsealed after delivery.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

If you wish to return the Order once it has reached your place, you can return the same just by not accepting it from the delivery guy.

As per our Return policy, you will not be able to return back the Order once the product(s) inside it have been used or once the product seal has been broken.