To return an item:

  • Go to the Customer Support Sectionand click Return Items
  • Find the order you want to return, and click Return an item from this order
  • Select an option from the Reason for return You can add any additional information in the Comments box.
  • Click Submit for Approval.

Once you click on “Submit for Approval”,you will see one of the four following options:

  • You will see a return confirmation asking you to schedule a return pickup. You will simply need to specify the date and time of pickup
  • Your request will be forwarded to us. After we review your return request, you will receive an e-mail with the return label and instructions on how to return your item. You can either print and paste the return label on your package or you can write the seller’s return address and Return Authorization Number on a piece of paper and paste it on the package before you ship your return.

 

Note:

  • Please note that in some orders, you will not have the option for pickup and will have to do a self-return.

 

Order Cancellation Policy

Customer can cancel the order and avail 100% refund before the dispatch of their order. Once the order is dispatched an equivalent amount of shipping charge will be deducted and the refund will be made accordingly.

To cancel an item:

  • Go to the Customer Support Sectionand click Order Cancellation
  • Find the order you want to return, and click Cancel Order
  • Select an option from the Reason for return You can add any additional information in the Comments box.
  • Click Submit for Approval.
  • Your order will be cancelled and you will be notified about the refund within 2 business days. Your refund will be processed within 7 business days.